Privacy Policy
Last updated: February 21, 2025
1. Introduction
Welcome to Suhur Accounts Ltd ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
We are committed to protecting your personal information and your right to privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Information We Collect
2.1 Personal Information You Provide
When you use our services, we may collect:
- Name and contact information (email address)
- Billing and payment information
- Account credentials
- Purchase history
- Communications with us
2.2 Information Automatically Collected
We automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Time zone setting
- Pages visited and interaction with content
- Download history
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To manage your account
- To send transactional emails
- To provide customer support
- To send marketing and promotional communications (with your consent)
- To improve our website and services
- To protect our services and users
- To comply with legal obligations
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We share your information with:
- Payment processors (Stripe, PayPal) for transaction processing
- GoDaddy for website hosting
- Google Analytics for website analytics
- Email marketing services for communication delivery
4.2 Legal Requirements
We may disclose your information where required by law or to protect our rights or the rights of others.
5. International Data Transfers
We are based in the United Kingdom but operate globally. Your information may be transferred to and processed in countries outside the UK/EEA. When we do so, we ensure appropriate safeguards are in place to protect your data.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Maintain your account
- Process transactions
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request erasure of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at accounts@suhur-accounts.co.uk.
8. Security
We implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Our services are not intended for individuals under 16. We do not knowingly collect or process data from children under 16.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Suhur Accounts Ltd
Company Registration Number: 11934138
128 City Road, London, United Kingdom, EC1V 2NX
Email: accounts@suhur-accounts.co.uk
12. Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
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